1. Introduction is committed to protecting the privacy of its online users. This Privacy and Data Processing Policy describes how we collect, use, store and protect the personal information that you provide through our website. By accessing and using, you accept the terms and conditions of this policy.

2. Information we collect

Personal information provided by you: We collect personal information when you make a reservation, subscribe to our newsletter, participate in surveys or contests, communicate with us through our website, or use our social networks. This information may include your name, email address, phone number, postal address and payment details.

Usage information: We also collect information about your use of our website, such as your IP address, browser type, pages viewed, access times and interaction patterns.

3. Use of information

We use the personal information we collect to process reservations, manage your account, provide personalized services, improve our website, and communicate with you about promotions and special offers.

We use usage information to analyze trends, administer the site, track user movement, and gather demographic information for internal use.

4. Disclosure of information to third parties

We do not sell, rent, or otherwise disclose your personal information to third parties without your consent, except as necessary to provide you with services you have requested, comply with the law, or protect our or others’ rights, property, or safety.

5. Information security

We take technical, administrative and physical measures to protect the personal information we collect from unauthorized access, disclosure, alteration or destruction.

6. Cookies and similar technologies

We use cookies and similar technologies to improve user experience, analyze trends, administer the website, and gather demographic information about our users. You can set your browser to reject all cookies or to alert you when a cookie is being sent.

7. Your privacy rights

You have the right to access, correct, update or delete your personal information at any time. You can also opt out of receiving marketing communications from us at any time.

8. Changes to this policy

We reserve the right to update this Privacy and Data Processing Policy at any time. We will notify you of any significant changes by means of a notice on our website or by email.

9. Contact

If you have any questions or concerns about this Privacy and Data Processing Policy, please contact us using the contact information provided on our website.